APPLE SUPPORT - VOUCHER SCHEME
Our unique pre-paid Voucher Scheme with fixed response times delivers a reliable IT support service only when you need it, from just £1,100 p/year.
NEED AN IMPROMPTU APPLE CERTIFIED ENGINEER?
Our unique voucher scheme with fixed response times delivers a reliable IT support service when you need it, from just £1,100 p/year, with prioritised telephone, remote and on-site assistance for all hardware, software challenges and technical issues.
This pay-as-you-go scheme is most suited to small businesses or start-ups. If the effective running of IT is critical for your business and you require day-to-day support, then the voucher scheme simply isn’t cost-effective, as it can become very expensive, quickly.
Our dedicated service desk and team of Apple Certified engineers respond quickly to all support calls ensuring your issues are dealt with in a timely manner, in accordance to your voucher exchange request.
We can provide dedicated Apple Certified engineers to assist you onsite to resolve more advanced technical issues.
We provide nationwide support cover to ensure that your organisation has effective support for all of your devices, across the UK.
Who should use the Voucher Scheme?
You can use our scheme to provide all your IT support needs or it can be used to compliment any in-house expertise.
How it works:
This scheme offers the security of a traditional maintenance agreement, but enables you the flexibility of using pre-paid vouchers over a maximum period of one year.
Each Voucher has an intrinsic value of £55.00 and can be exchanged as follows:
2 Vouchers = 8 Hour response to call out request
3 Vouchers = 4 Hour response to call out request
1 Voucher = Resolution of one technical problem on the telephone or remotely
Additional services can include AD/OD integration, server solutions, preventative monitoring and data backup services, hardware supply and software licensing.
All spare parts and loan equipment will be charged for independently to the voucher scheme to which we will provide a separate quotation, if the situation arises.
Minimum voucher value to be purchased for the 1st year is £1,100.00 (ex VAT).
TRADITIONAL APPLE IT SUPPORT
Improve business performance with IT managed services, supporting all business sizes. We deliver first-rate customer service, rapid response rates and flexible services to meet your business IT requirements. Our team of dedicated Apple Certified Engineers can supply, install, manage and maintain your Mac devices for you.
If you're searching for a reliable IT company who can equip your organisation with a skilled, contingent workforce and deliver outstanding service, at a fixed monthly cost - you're in the right place.
Our managed IT services can be entirely outsourced or used as a valued extension of an IT team, and are fully scalable.
MANAGED IT SERVICES