APPLE SUPPORT - VOUCHER SCHEME

Our unique pre-paid Voucher Scheme with fixed response times delivers a reliable IT support service only when you need it, from just £1,100 p/year.

NEED AN IMPROMPTU APPLE CERTIFIED ENGINEER?

 

Our unique voucher scheme with fixed response times delivers a reliable IT support service when you need it, from just £1,100 p/year, with prioritised telephone, remote and on-site assistance for all hardware, software challenges and technical issues. 

 

This pay-as-you-go scheme is most suited to small businesses or start-ups. If the effective running of IT is critical for your business and you require day-to-day support, then the voucher scheme simply isn’t cost-effective, as it can become very expensive, quickly.

Our dedicated service desk and team of Apple Certified engineers respond quickly to all support calls ensuring your issues are dealt with in a timely manner, in accordance to your voucher exchange request.

Rapid response

service desk

We can provide dedicated Apple Certified engineers to assist you onsite to resolve more advanced technical issues.

Onsite engineer

on call

We provide nationwide support cover to ensure that your organisation has effective support for all of your devices, across the UK.

Nationwide

support

Who should use the Voucher Scheme?

You can use our scheme to provide all your IT support needs or it can be used to compliment any in-house expertise.

 

How it works:

This scheme offers the security of a traditional maintenance agreement, but enables you the flexibility of using pre-paid vouchers over a maximum period of one year.

 

Each Voucher has an intrinsic value of £55.00 and can be exchanged as follows:

  • 2 Vouchers = 8 Hour response to call out request

  • 3 Vouchers = 4 Hour response to call out request

  • 1 Voucher = Resolution of one technical problem on the telephone or remotely

 

Additional services

Additional services can include AD/OD integration, server solutions, preventative monitoring and data backup services, hardware supply and software licensing.

 

Terms

All spare parts and loan equipment will be charged for independently to the voucher scheme to which we will provide a separate quotation, if the situation arises. 

 

Minimum voucher value to be purchased for the 1st year is £1,100.00 (ex VAT).

ALTERNATIVE OPTIONS

TRADITIONAL APPLE IT SUPPORT

Improve business performance with IT managed services, supporting all business sizes. We deliver first-rate customer service, rapid response rates and flexible services to meet your business IT requirements. Our team of dedicated Apple Certified Engineers can supply, install, manage and maintain your Mac devices for you.

 If you're searching for a reliable IT company who can equip your organisation with a skilled, contingent workforce and deliver outstanding service, at a fixed monthly cost - you're in the right place.

 

Our managed IT services can be entirely outsourced or used as a valued extension of an IT team, and are fully scalable. 

MANAGED IT SERVICES

CONTACT US

Have any questions?

If you would like to know more about any of our services please get in touch...

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About us

Viewdata is an expert IT support provider, delivering nationwide support, device management and managed services to businesses of all sizes for 28 years.

We've been passionate about IT since 1991. Our team of highly experienced engineers and project managers deliver comprehensive IT services to effectively manage your IT infrastructure, reducing costs, minimising disruption and improving your operations. 

Our passion, years of experience, commitment and technical excellence provide businesses with proactive, outstanding IT support and services required to maximise IT agility and business continuity. 

©2019 Viewdata Computing Ltd. All rights reserved.

Contact us

Viewdata Computing Ltd

9 Brewery Court

Theale

Berkshire

RG7 5AJ

T: 020 8979 3000

E: enquiries@viewdata.co.uk

Service Desk

T: 020 8979 3000 option 1

E: service@viewdata.co.uk

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