CASE STUDY:

Celebrating 17 years supporting Eaton Publications

Eaton Publications, part of the DIVER Group of companies, which covers a wide spectrum of activities including consumer and B2B publishing, exhibition and websites related to scuba diving and the underwater industry, has now been a valued customer of Viewdata for the past 17 years.

CASE STUDY:

The Scout Association revolutionise Mac management with Jamf

 The Scout Association, established 110 years ago, who each year help over 450,000 young people in the UK enjoy new adventures, selected Viewdata to transform the management of their estate of Mac computers.

CUSTOMER SUCCESS STORIES

In over 25 years Viewdata has gained many customers, with over 60% having been a contract customer for over 5 years and many supported by our solutions and services for over 15 years!

 Here's what they say...

SOME OF OUR CUSTOMERS

CASE STUDY:

Transforming Mac Management for International Bank

One of the largest banking institutions across the globe, which serves millions of customers, chose Viewdata to deploy, manage and support their growing fleet of Macs, for the past 18 years.

IMPERIAL WAR MUSEUMS

"The Imperial War Museums have now been working with Viewdata for 3 years and in that time our end-user experience of Mac Support has been transformed. Having had poor support experiences over a number of years from previous suppliers we decided to re-tender the contract. Several companies responded to the tender, but as soon as we met with Viewdata it was clear that Paul and his team were the right company for us and looking at the longer-term partnership rather than just a normal supplier type relationship…so the choice was clear.

 

The Viewdata team are always on-hand to answer any queries we have and their support is always excellent – I couldn’t be happier with the relationship and the contract performance, in fact we have just signed an extension on the original contract."

RTFACTS

“We have been a very large business and IT support was key to our success over the years. Our IT support was fantastic but as we became smaller the cost to support us remained the same. We had to look elsewhere and after much research we decided to choose Viewdata, primarily due to cost and confidence in what I was hearing. Since trusting in Viewdata to support us, it’s been pretty seamless. The service is very good and the engineers are happy to build a rapport with us while resolving issues. If you’re a small company but need big IT support for your Mac environment, I’d say look no further."

SECTORLIGHT

"Viewdata has always provided us with an outstanding service that goes above and beyond.

They have the professionalism to listen, the knowledge to understand our requirements and the intelligence to resolve any issues we put their way.

 

Over the years we have built a well-established, well-oiled working relationship which works well."

EUROSTAR

"I wanted to thank you for our upgrade. The engineers have been absolutely amazing knowing their stuff inside out, liaising and dealing directly with our IT people and doing extras like wiping our 3 G5 and reinstalling Leopard operating system. I can't praise them highly enough and I would be grateful if you could pass on my thanks."

BUTCHER & GUNDERSEN

“We have worked with Viewdata for over 6 years, providing IT support for our design studio, as well as advising on our Apple infrastructure. We’ve got to know the team well and rely on their quick response when things go wrong, whether it be through remote support or an on-site visit. Their friendly approach and knowledge of our business provides the reassurance that they always consider our requirements on a dedicated level, and I never feel that I’m being advised to upgrade our systems beyond what we need.”

GOODWOOD

“Since 2014 we have entrusted Viewdata with our Apple IT Support, helping us to manage our Apple devices, implementing a new storage server and transforming the way we work.  Since initiating our Service Agreement with Viewdata we have benefitted from rapid response times, prompt resolutions, improved service and reduced costs."

TOR PETTERSEN & PARTNERS

"We have worked with Viewdata for many years and have built up a great relationship with a friendly team. They are very responsive, solving all our IT issues either remotely or on-site. We appreciate their pro-active approach in suggesting better ways of working and formatting our IT."

ENDOR PRODUCTIONS

"As a small production company, we are extremely reliant on our internal server, which hosts mail and files for us that we access 24/7 from around the world. When our old server started to fail, Viewdata expertly assisted in maintaining it, often going outside of business hours to resolve issues, until we were ready to implement a new solution. When this was done they were very professional, with good project planning and execution. The engineers ensured that everything was setup how we would like it and the project was a success. Thanks Viewdata!”

GROSVENOR PRODUCTS

"Our partnership with Viewdata goes back many years. Not only do they provide our business with technical support, they have also assisted in project planning and management during network upgrades and office relocations. Viewdata provide an excellent level of support and quick response times, keeping down-time to a minimum and have become an invaluable resource for our company.

MARKETING MINDS

"We have been a Viewdata customer for many years and are very pleased with the quality of service they provide.  The responsiveness to our technical issues is fantastic and the expertise providing the right advise for equipment purchase is excellent. We would not hesitate to recommend your services. Thank you for your excellent service, we appreciate your efforts and look forward to continuing our business relationship."

BOAT INTERNATIONAL

"We have been pleased with the speed and efficiency that Boat International has received during the many years we have worked together."

THE SCOUT ASSOCIATION

"Any communication we have with Viewdata is professional.  The team are personable and helpful in their approach, providing a reliable service and always respond quickly to our issues."

WHY CHOOSE US

Your success is our priority - we've been passionate about IT since 1991. 

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About us

Viewdata is an expert IT support provider, delivering nationwide support, device management and managed services to businesses of all sizes for 28 years.

We've been passionate about IT since 1991. Our team of highly experienced engineers and project managers deliver comprehensive IT services to effectively manage your IT infrastructure, reducing costs, minimising disruption and improving your operations. 

Our passion, years of experience, commitment and technical excellence provide businesses with proactive, outstanding IT support and services required to maximise IT agility and business continuity. 

©2019 Viewdata Computing Ltd. All rights reserved.

Contact us

Viewdata Computing Ltd

9 Brewery Court

Theale

Berkshire

RG7 5AJ

T: 020 8979 3000

E: enquiries@viewdata.co.uk

Service Desk

T: 020 8979 3000 option 1

E: service@viewdata.co.uk

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