MANAGED IT SERVICES

Let us focus on your IT, so you can focus on your business.

Leverage our expertise and transform your IT into a robust, secure and reliable asset, all with predictable monthly costs. 

ENTRUST MANAGED IT SERVICES TO THE EXPERTS

Easy | Secure | Affordable

We've been passionate about IT since 1991 and seen many changes in that time and understand the importance of IT operations being agile and running effectively around the clock. That's why our end-to-end managed IT service proactively maintains, monitors, patches and reports on system performance, whilst providing support when needed.

 

 

WHAT OUR MANAGED IT SERVICE INCLUDES 

Get unlimited remote support from our highly-qualified team, who will swiftly on-board new users, manage incidents, alerts and service/change requests, or escalate to our specialist field engineers to assist on premise. Supporting up to 4 corporate devices per user.

Remote & onsite

support

Secure IT devices with automated patching policies that will protect your systems from security vulnerabilities - and they can even be patched

 simultaneously, helping to keep your business secure and compliant.

Automated patch & security updates

Gain IT insight and best practices regarding threats, viruses malware and security with 24/7 remote monitoring and reporting, to mitigate operational risk. With monitoring of data backups to ensure secure corporate data. We will also remind you of Office 365, SSL and domain renewals.

24/7 remote backup & system monitoring

Servers and networks need to be running at peak performance. We proactively maintain, monitor, patch and report on their performance ensuring they are compliant, up-to-date and free of security vulnerabilities.

Network & server management

Our regular IT audit will ensure you retain a robust and stable IT infrastructure, providing asset management, preventative maintenance, system evaluation and best practice policy guidance and Cyber Essentials accreditation as part of the on-boarding process.

Regular IT audit & best practice

We can remove the hassles of discussing or relaying messages to your third-party vendors by liaising with them directly. We act as the single point of contact for any maintenance or support requirements.

Third-party vendor

management 

Secure endpoints with real-time protection against ransomware, intelligent threat-detection, and added security for your network, passwords, and browser. And, it can be deployed silently and runs in the background so users are unaffected.

Server & client

endpoint security

Bring critical infrastructure account passwords under management & protect from unauthorised access. Keep a detailed audit trail whilst a next-gen password vault is fully integrated with all of your documentation using a GDPR and SOC 2-compliant platform.

Secure IT

environment

Have peace of mind with our cloud backup (free up to 500GB - can be expanded at additional cost) as you never know when your hard drive might crash, or if you're going to accidentally overwrite an important document.

Cloud backup

service

KEY BENEFITS OF OUR MANAGED IT SERVICES

DOWNLOAD PRODUCT SHEET

BENEFITS OF FULLY MANAGED IT SERVICES

- Fast on-boarding -

- Reduce IT costs -

- Increase business agility -

- Leverage our specialist IT skills -

- Minimise operational risk -

- Improve service levels -

- Cyber Essentials - 

- Increase productivity -

- Fixed monthly costs -

- Transparency & accountability -

- Highest levels of uptime -

- Stable and reliable IT systems -

- Scale & flex to business needs -

- Increase security and compliance - 

CUSTOMER-CENTRIC SUPPORT

Our service delivers support for up to 4 corporate devices per user - and we will guide you through the Cyber Essentials Accreditation as part of your on boarding process - providing you complete peace of mind by validating your security status. And our simple ticket logging system via an online portal provides transparency to view current and historical service statistics with reporting.

SUPPORTED EVEN IN

A DISASTER

If in the unfortunate event a disaster occurs, our response team will be deployed to your site to help get your operations back up and running as soon as viably possible, with priority assistance sourcing and implementing temporary loans, internet connections and other IT services. 

OPTIONAL

MANAGED IT SERVICES

- 24/7 x 365 remote support -

- Disaster recovery -

- Complete password management -

- Cloud-based storage -

- Device management

- VoIP communications -

- IT consultancy -

- Hardware leasing

- IT relocation -

- Product installs & upgrades - 

WHY CHOOSE US

Your success is our priority - we've been passionate about managing IT since 1991. 

9 MINUTES

Average response time

98%

Customer satisfaction

100%

Tickets

completed 

ON BUDGET

Expert services

delivered

NO TECH TALK

All jargon

removed

3 EASY STEPS TO GET STARTED

1. Evaluate - Arrange an evaluation of your IT infrastructure. Coordinate with our IT experts, who will provide practiced guidance and consultancy. 

2. Optimise – Agree a plan specifically tailored to your business IT & budget needs 

3. Manage – Benefit from unlimited remote support, system optimisation, 24/7 monitoring, new-user on-boarding and continual first-rate IT support and prevention 

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About us

Viewdata is an expert IT support provider, delivering nationwide support, device management and managed services to businesses of all sizes for 28 years.

We've been passionate about IT since 1991. Our team of highly experienced engineers and project managers deliver comprehensive IT services to effectively manage your IT infrastructure, reducing costs, minimising disruption and improving your operations. 

Our passion, years of experience, commitment and technical excellence provide businesses with proactive, outstanding IT support and services required to maximise IT agility and business continuity. 

©2019 Viewdata Computing Ltd. All rights reserved.

Contact us

Viewdata Computing Ltd

9 Brewery Court

Theale

Berkshire

RG7 5AJ

T: 020 8979 3000

E: enquiries@viewdata.co.uk

Service Desk

T: 020 8979 3000 option 1

E: service@viewdata.co.uk

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