FAQs

SUPPORT

What remote package do you use?

We use TEAMVIEWER remote support which directly connects to computers and mobile devices within seconds, providing the highest security and maximum privacy. Click here to download: https://get.teamviewer.com/viewdata 

Do you provide remote and onsite support?

Yes, we can tailor our support packages to meet the requirements of your business.  If you would only like remote support your contract will reflect this.  If you feel you may require onsite support at some point our contracts will include this provision. Take a look at our support overview

 

Can you offer support Nationwide?

Yes, our support contracts can include Nationwide coverage. Find out more here

Are your Engineers Apple Certified?

Yes, we have a team of dedicated Apple Certified Engineers to respond to support calls. 

 

How do I set up a credit account to purchase products?

Please contact accounts@viewdata.co.uk to request a credit account. 

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About us

Viewdata is an expert IT support provider, delivering nationwide support, device management and managed services to businesses of all sizes for 28 years.

We've been passionate about IT since 1991. Our team of highly experienced engineers and project managers deliver comprehensive IT services to effectively manage your IT infrastructure, reducing costs, minimising disruption and improving your operations. 

Our passion, years of experience, commitment and technical excellence provide businesses with proactive, outstanding IT support and services required to maximise IT agility and business continuity. 

©2019 Viewdata Computing Ltd. All rights reserved.

Contact us

Viewdata Computing Ltd

9 Brewery Court

Theale

Berkshire

RG7 5AJ

T: 020 8979 3000

E: enquiries@viewdata.co.uk

Service Desk

T: 020 8979 3000 option 1

E: service@viewdata.co.uk

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