TRADITIONAL APPLE SUPPORT
Let us do the hard work so you don't have to...
Our Apple Support Services agreements ensure our customers get the most dynamic and professional Apple support service for all Mac challenges, technical issues and requirements, regardless of business size.
MAC IT SUPPORT FOR ANY BUSINESS SIZE
Over 28 years we have developed our experience, skills and expertise to ensure we provide the best Mac Support to businesses of all sizes.
We deliver first-rate customer service, rapid response rates and flexible services to meet your business IT requirements. Our team of dedicated Apple Certified Engineers can supply, install, manage and maintain your Mac devices for you.
Our dedicated service desk and team of Apple Certified engineers respond quickly to all support calls ensuring your issues are dealt with in a timely manner, in accordance to the impact on your business.
Rapid response
service desk
We can provide dedicated Apple Certified engineers onsite to work with and provide support to you and your team, this can either be a short or long-term arrangement.
Onsite engineer
on call
We will completely review your Apple IT infrastructure and help you to budget for an instant changes and future growth - focussing on improving productivity, efficiencies, securities and costs.
Complete blueprint audit
Discuss your future projects or challenges you might be facing with our experts. With nearly three decades of IT experience we can help - from server upgrades, PC to Mac migration, device management or relocation.
IT consultancy when you need it
We will tailor each support contract to suit your business requirements, including response times, loan devices, and remote and onsite support. And is fully scalable so can be upgraded as your business grows.
Customised
contracts
We provide nationwide support cover so that you can enable a modern or remote workforce, ensuring all your staff has effective support no matter where they are located across the UK.
Nationwide
support
Over 60% of our customers have contracted our
IT Support services for more than 5 years.
SCALABLE IT SUPPORT CAN INCLUDE:
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On-site response time of 4 or 8 working hours
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Cover from 9:00-17:00, Monday to Friday
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Telephone diagnosis & remote support 30 minute response time
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All labour & travelling expenses
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Loan equipment supplied
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System software, connectivity & application reinstatement
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Workstation data and setting reinstatement
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Nationwide iPad support including accidental damage cover
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Blueprint audit
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Helpdesk training services
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Emergency cover
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Helpdesk holiday cover
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Vendor relationship management
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Preventative maintenance
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Apple equipment cover if purchased from Viewdata
IMPROVE SERVICE DELIVERY WITH iPAD SUPPORT
Wherever your workforce are located make sure they're supported too. Our iPad service agreements support end-users nationwide, with rapid response times and remote support. We also provide a provision for onsite support or courier collection if in the event the issues cannot be resolved remotely. For peace of mind we provide optional accidental damage cover, against liquid damage or if it is dropped, we will repair or replace.
ALTERNATIVE OPTIONS
PRE-PAID VOUCHER SCHEME
Our unique pre-paid Voucher Scheme with fixed response times delivers a reliable IT support service, from just £1,100 p/year, providing prioritised telephone, remote & on-site assistance for your Apple hardware & software challenges.
MANAGED IT SERVICES
If you're searching for a reliable IT company who can equip your organisation with a skilled, contingent workforce and deliver outstanding service, at a fixed monthly cost - you're in the right place.
Our managed IT services can be entirely outsourced or used as a valued extension of an IT team, and are fully scalable.
CONTACT US
Have any questions?
If you would like to know more about any of our services please get in touch...